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European Commission has launched a platform facilitating out-of-court dispute resolution (ADR) between entrepreneurs and consumers, which is available under the following address: https://ec.europa.eu/consumers/odr. Please note that Enter Air have not subscribed to participate in the alternative dispute resolution through the ADR platform, which is facultative, and is entitled to refuse participation in such proceeding.

 In other cases, please choose one of the categories in the form below.

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