All flights are carried out maintaining the highest standards and in accordance with safety procedures created on the basis of the European Aviation Safety Agency (EASA) and the European Center for Disease Prevention and Control (ECDC) guidelines.

The procedures establish safety rules on board the aircraft as well as at the airport.

It is the passenger's responsibility to know and comply with specific restrictions or obligations introduced in relation to the current epidemic situation in the countries to which you go.

Please keep abreast of recommendations for travelers on the website of the Ministry of Foreign Affairs.

Please change the date of booking in consultation with your travel agency and cancel your current trip if:

• You have experienced COVID 19 symptoms (body temperature 38°C and above, persistent cough, difficulty in breathing or other flu-like symptoms) in the last 7 days before your planned trip;
• Someone in your immediate surroundings has had the COVID 19 symptoms described above in the last 14 days;
• In the last 14 days you have been in close contact with a person infected with COVID 19.

ATTENTION. We would like to remind you that people whose health condition does not allow for safe travel may not be allowed on board by airport health authorities.

Before flight

Print and complete the declaration of your current state of health no later than 24 hours before your trip. The Declaration Form is available HERE. The declaration will be collected from you by ground handling agents before departure and based on it you will receive a boarding card authorizing you to board our aircraft. Lack of declaration submission will result in the refusal of carriage.

Before the flight, you will need to complete the Passenger Location Form online, which will be given to local health authorities and will be used for potential later contact with you. The form is available at https://www.gov.pl/web/gov/wypelnij-klp.

• It is mandatory to wear a face mask at airports and on board the aircraft. According to European recommendations it should be a medical mask, which should be changed according to the manufacturer's instructions, and if it has not been specified, at least every 4 hours. Please, take the right amount of protective masks, allowing you to safely travel the whole journey;
• The obligation to wear masks applies to passengers over 6 years of age. On flights to and from Poland, by decision of the national health authorities, this obligation was introduced for passengers over 4 years of age. Passengers with medical contraindications are exempt from this obligation;
• The masks will need to be removed at the request of security officers during security control or Border Guard officers and passport control.
• Please take into considerations in your travel plan to the airport the airport's health screening procedures and arrive about 3 hours before the scheduled departure time at the airport, unless your travel agency indicates otherwise;
• Admission to the airport terminal is restricted to passengers traveling on a given day. Please be prepared to present your booking confirmation and arrive without accompanying persons. The exception is passengers requiring an assistance person;
• To reduce the need to move around the cabin, please limit to the necessary minimum the amount of hand baggage.

At the airport

• Admission to the airport terminal is restricted to passengers traveling on a given day. Please be prepared to present your booking confirmation and arrive without accompanying persons. The exception is passengers requiring an assistance person;
  
• To ensure safety, all airport employees have been equipped with personal protective equipment and surfaces with which passengers or their luggage may have direct contact, such as door handles or buttons in lifts, luggage trolley or containers used during security checks are regularly disinfected;
• In accordance with local airport procedures, all travelers entering the terminal may be checked by mandatory body temperature tests. Temperature measurement is performed by non-contact method through gates with thermal cameras;
• Passengers with COVID-19 symptoms (body temperature 38° C and above, persistent cough, breathing difficulties or other flu-like symptoms) are checked by two temperature measurements with a break of 15 min. in the passenger health assessment room. Based on the results of the examination, medical services decide about possibility of traveling;
• During the stay at the airport (including stay at the terminal, during security check, passport control, during getting on and off the plane, in the moment of collecting luggage) it is necessary to maintain a physical distance between passengers of at least 1.5 m. 

ATTENTION, according to the guidelines of sanitary services, passengers who do not comply with the mandatory precautions are refused entry to the terminal and on board the aircraft.

On board the aircraft

• Except the obligatory wearing of the mask, please follow the hygiene rules
  - hand disinfection with a suitable fluid, protection rules when coughing and sneezing, and avoiding close contact with other people;
• Keeping distance from other passengers, especially when getting on and off the plane;
• Restricting movement on board the aircraft as far as it is possible;
• When making purchases, cashless transactions are the preferred payment method;
• One-time face masks and antibacterial gel in packets will be available for sale;

Enter Air provide you below with some information regarding the processing of data contained in the Traveler Location Card.

Enter Air, as an air carrier, performs the obligations set out in the provisions of the Aviation Law and secondary legislation. The obligation to collect traveller's location cards results directly from the Regulation of the Council of Ministers of December 21, 2020 on the establishment of certain restrictions, orders and bans due to an epidemic.

Upon arrival in Poland, Enter Air's cabin crew will hand over the completed traveler location cards to the person designated by the airport authirity.

The administrator of the data contained in the location card and related to the obligation to undergo quarantine is the Minister of Health, ul. Miodowa 15, 00-952 Warsaw.

The Minister of Health has appointed a data protection officer who can be contacted by e-mail iod@mz.gov.pl in all matters relating to the processing of personal data and the exercise of rights related to data processing.

To the best of our knowledge, the purpose of processing is to prevent and combat infections and infectious diseases on the basis of the Act on preventing and combating infections and infectious diseases in humans and executive acts to the act.

ATTENTION, according to the guidelines of sanitary services, passengers who do not comply with mandatory precautions may be held liable in accordance with the provisions of the OWP.

During whole flight

Apply protection rules during coughing or sneezing.
Cover your mouth and nose with a bent elbow or wipes - throw the wipe into a closed trash bin, wash your hands using soap and water or disinfect your hands with liquids/gels based on alcohol (min. 60%).

If possible, avoid touching any surfaces, handrails, buttons, door handles, etc. in the airport terminal. 

Keep safe distance.
Keep at least 1.5 meters distance between you and other people.

Removing and putting on the mask.
Before removing the mask and after putting it on, wash your hands using soap and water or disinfect your hands with liquids / gels based on alcohol (min. 60%).

ATTENTION! DUE TO THE FREQUENT CHANGES IN THE REGULATIONS AND RULES OF TRAVEL, PLEASE FOLLOW THE OFFICIAL INFORMATION ON THE GOVERNMENT WEBSITES OF THE COUNTRY YOU PLAN TO TRAVEL.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO GREECE:

Due to the security procedures in Greece, it is obligatory to register and complete Passenger Locator Forms before departure via https://travel.gov.gr/#/form. After completing the registration, the passenger receives a QR code, which must present on departure during check-in procedure and upon arrival in Greece. Family or travel companions can travel under one QR code, provided they are all mentioned in the QR code and the Passenger Locator Form.

Passengers traveling to Greece (including children aged 12 and over) are required to present a negative coronavirus test (PCR) before boarding the plane, taken no earlier than 72 hours before the trip or negative rapid-antigen test result performed not earlier than 48 hours before the trip. A negative test result must be issued in English. Passengers who are fully vaccinated (at least 14 days before arriving to Greece) are exempt from being tested for the coronavirus. The vaccination certificate must be issued in English. Passengers without a QR code and without a PCR/antigen test or vaccination certificate will not be allowed on board the plane. Healers are also exempt from performing tests. Such persons must have a PCR or antigene test (in English) confirming the disease in the 2 to 9 months prior to arrival in Greece.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO SPAIN:

Due to the new security procedures in Spain, it is mandatory to register at website: https://www.spth.gob.es
The given form must be completed and QR code must be generated 48 hours before departure. Generated QR code is accepted in electronic or paper form.

By the decision of the Spanish authorities, from 27/09/2021, Poland is on the list of "High-risk countries / Territories regarding COVID'19". Consequently, passengers may enter the territory of Spain provided that they have:

• Negative PCR test result (valid 72h before coming to Spain) or anti-negative test (valid 48h before coming to Spain) or;
• Vaccination certificate (at least 14 days have passed since the last dose, only vaccines with WHO and EMA approval are acceptable) or;
• Certification of being a convalescent (show a positive test for Covid'19 after which 11 to 180 days have elapsed);
• Children under 12 years of age are exempt from taking the tests and from having a vaccination certificate. 

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO PORTUGAL (AUTONOMOUS MADER REGION):

Due to the new security procedures in Portugal, it is mandatory to register at website: https://madeirasafe.com/#/login
The given form must be completed and QR code must be generated 48 hours before departure.

Passengers are required to perform a PCR test no earlier than 72 hours before the trip and show a negative result to the local authorities as soon as they arrive. Passengers who have not completed the PCR test before departure will be tested immediately upon arrival in Portugal. Children up to 11 years of age are exempt from performing the tests. Persons who have a medical document confirming that recovered from COVID’19 (issued within the last 180 days) or persons who have a medical document confirming that holder has been vaccinated against COVID’19 are exempt from the obligation PCR tests.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO PORTUGAL (MAINLAND):

Due to the new security procedures in force in mainland Portugal, registration at https://portugalcleanandsafe.pt/en/passenger-locator-card in order to generate a Passenger Location Card is mandatory.

Tests or Vaccination Required: Passengers are not permitted to enter Portugal if not holding either a negative RT-PCR test result (or similar NAAT test) tested within 72 hours prior to boarding, or a Rapid Antigen Test tested within 48 hours prior to boarding, or an EU Digital Covid Certificate.

The EU Digital Covid Certificate is accepted in either digital or paper format, and it must contain one of the following:

- A vaccination certificate proving that the passenger has been fully vaccinated for at least 14 day
- A negative RT-PCR test result (or similar NAAT test) tested within 72 hours prior to boarding or a Rapid Antigen Test tested within 48 hours prior to boarding; or
- A certificate of recovery proving that the passenger has recovered from Covid-19, after a positive NAAT test result tested between 11days and 180 days prior to travel.

This does not apply to passengers aged under 12 years old.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO CYPRUS:

Due to local restrictions, the Cypriot authorities have introduced a categorization of countries in terms of the number of cases of Covid-19 cases. The list of country categorizations can be found at: https://cyprusflightpass.gov.cy/en/COUNTRY-CATEGORIES

Green category (from June 17, 2021, Poland is on the green list):

Passengers traveling from green category countries are exempt from the need to have a negative COVID'19 test. Additionally, each passenger is required to complete the online form no earlier than 24 hours before departure (Cyprus Flight Pass). 

Yellow category:

People traveling to Cyprus from yellow category countries are required to present a negative coronavirus test (PCR) test result no earlier than 72 hours before the trip before boarding the plane. The test result certificate will be accepted only if it contains the following data: date of collection of the test sample, specification of the test method (it must be a molecular RT-PCR test, any other tests for antibodies/antigens will not be accepted), name and surname the test subject and the test result. The certificate must be issued in English. People who are fully vaccinated at least 14 days before arriving in Cyprus are exempt from being tested for the coronavirus. The vaccination certificate must be issued in English. Additionally, each passenger is required to complete the online form no earlier than 24 hours before departure (Cyprus Flight Pass).

Red category:

People traveling to Cyprus from red category countries are required to present a negative coronavirus test (PCR) test result no earlier than 72 hours before the trip before boarding the plane. The test result certificate will be accepted only if it contains the following data: date of collection of the test sample, specification of the test method (it must be a molecular RT-PCR test, any other tests for antibodies/antigens will not be accepted), name and surname the test subject and the test result. The certificate must be issued in English. People who are fully vaccinated at least 14 days before arriving in Cyprus are exempt from being tested for the coronavirus. The vaccination certificate must be issued in English. Additionally, each passenger is required to complete the online form no earlier than 24 hours before departure (Cyprus Flight Pass).

In addition, each passenger, upon arrival, will be subjected to additional tests at the airport. After that, the passenger will be directed to cavarantine until the test result is received.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO TUNISIA:

Passengers arriving in Tunisia  are exempt from a 7 day quarantine if they provide a negative PCR test at the check-in at the departure airport, performed no later than 72 hours from obtaining the result. Children under 12 years of age and passangers who have are fully vaccined against COVID-19 (at least 14 days have elapsed since the vaccination was performed, upon presentation of the relevant certificate) are exempt from performing the tests.

Additionally, passengers are required to complete the online information form available at https://app.e7mi.tn 

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO EGYPT:

Due to the new security procedures in Egypt, it is required to perform a PCR test performed no earlier than 72 hours before the trip. The PCR test must be issued in English or Arabic and must contain QR code. The passenger must present a negative test at check-in. Passengers who did not perform the PCR test before departure have the option of having the test performed immediately upon arrival in Egypt for an additional 30$ fee. After testing, passengers will have to be quarantined (self-isolation in a hotel room) till recieve negative test result. Passangers who are fully vaccinated (last dose 14 days before arrival in Egypt) are exempt from having a coronavirus test. Children under age of 6 are also exempt from performing tests.

In addition, Egyptian health forms will be distributed on board the aircraft by the crew, which must be completed by each passenger.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO KENYA:

Passengers traveling to Kenya are required to present a negative coronavirus test (PCR) test, taken no earlier than 96 hours before the trip.
WARNING! The test result certificate will be accepted only if it contains the following data: date of sampling for the test, specification of the test method (it must be a molecular RT-PCR test, any other tests for antibodies / antigens will not be accepted), name and surname the test subject and the test result. The certificate must be issued in English.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO TURKEY:

All passengers that are 12 years old and older are required to submit a negative coronavirus test (PCR), taken no earlier than 72 hours before the trip or rapid antigen test not earlier than 48 hours before the trip. Passengers that do not show a negative test result will not be accepted to the flight. Additionally, passengers are required to complete the Travel Form within the last 72 hours prior to travel, which will be checked at passenger check-in and upon arrival in Turkey. The form must be completed at register.health.gov.tr.The completed form should be in an electronic or paper version. People who have been fully vaccinated (14 days have passed since the last dose of vaccination were given) are exempt from performing the coronavirus test. These persons must present a certificate confirming that they have been vaccinated. Healers are also exempt from performing tests. These persons must have a positive test certificate confirming illness in the last 6 months before departure.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO THE CAPE VERDE ISLANDS:

Passengers must print and complete a Health Declaration Form and a Location Form. It is also recommended to complete and print the electronic version of the forms (click - HERE). The documents will be checked upon arrival by the local airport authority. Passengers travelling to Cape Verde are required to meet one of the following conditions: before boarding: 

• Have a negative PCR test done not earlier than 72 hours before travel or an antigen test done not earlier than 48 hours before travel;
• (Healers) Have a certificate of a positive PCR test performed between 14 and 90 days;
• They have confirmation of full vaccination. Honored vaccines: AstraZeneca (14 days after last dose); Johnson & Johnson (28 days after last and only one dose); Moderna (14 days after last dose); Pfizer (14 days after last dose); Sinopharm (14 days after last dose); Sinovac (14 days after last dose); Sputnik V (14 days after last dose).

Children until 12 years of age are exempt from tests and vaccination.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO BULGARIA:

Passengers traveling to Bulgaria are required to present a negative coronavirus test (PCR) test, not earlier than 72 hours prior to travel, or an antigen test performed 48 hours prior to travel, before boarding the aircraft.

Fully vaccinated (at least 14 days before arrival in Bulgaria) are exempt from being tested for the presence of the coronavirus and are not quarantined upon arrival.Vaccinated persons are required to have a vaccination certificate containing the name of the person in Latin characters, according to the identity document with whom they are traveling, date of birth, and dates of administration of the appropriate doses of vaccine.

Convalescents are also exempt from the quarantine obligation. For convalescents, a document of 15 to 180 days from the date of a positive PCR test or COVID-19 rapid antigen test is required. The document must contain: name and surname of the person, details of the medical facility performing the test (name, address or other contact details), date of the PCR test or rapid antigen test for COVID-19, written in Latin alphabet ( PCR or RAT) and a positive result (POSITIVE) for interpreting the document.

Children under 12 years old are exempt from tests and vaccinations.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO ALBANIA:

From Sep 6, 2021 all passengers, origin or transit, who enter the Republic of Albania, must hold one of the following certifications 

• a vaccination passport, where from the date of full vaccination have at least two weeks;
• a negative PCR test within 72 hours or a rapid antigen test within 48 hours;
• proof of passing Sars-Cov2 infection, valid up to 6 months after healing.

Children up to 6 years old are not subject to these rules.

Albanian citizens residing in Albania, who return and do not hold one of the above documents, must self-isolate for 10 days and inform the health authority to perform a test at the end of the isolation period.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO TANZANIA:

Passengers aged 5 and older traveling to Tanzania are required to present a negative PCR coronavirus test (not earlier than 72 hours prior to arrival) or an antigen test up to 24 hours prior to arrival before boarding the plane. Additionally, the passengers are required to complete a form on the website https://afyamsafiri.moh.go.tz/

Please note that the can only be submitted within 24 hours of arrival.

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO FRANCE:

Passengers traveling to France are required to undergo a PCR test for coronavirus not earlier than 72 hours before departure. People who have been fully vaccinated are exempted from performing the test. These people must have a vaccination certificate. Children under 11 years of age do not need to provide a test or vaccination certificate. Additionally, every passenger traveling to France must print and complete a Health Declaration Form and present it to local authorities upon arrival. Actual COVID'19 information are available at https://mobile.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestation-de-deplacement-et-de-voyage

IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO UNITED ARAB EMIRATES (DUBAI):

Passengers traveling to Dubai are required to present a negative coronavirus test (PCR) test, not earlier than 72 hours prior to travel. The test certificate must contain a QR code and must be issued in English or Arabic. Additionally, passengers will be subject to a PCR test upon arrival. Children under the age of 12 and passengers with moderate to severe disabilities are exempt from PCR testing. Upon arrival passengers are required to download the DXB Smart App (download for  iOS, or Android).

Additionally, please review below leaflets before the flight:

• COVID-19 - Safety Rules - download HERE.
  
• How to wash hands effectively? - download HERE.
  
• How to put on a face mask correctly? - download HERE.
  

If you suspect you have COVID 19 symptoms – get medical help by using phone.